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This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

Desktop/ LAN Support Analyst/ Engineer | Sydney

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Desktop/ LAN Support Analyst/ Engineer | Sydney

April 1, 2016
Desktop/LAN Support Analyst

Sydney

  

The Desktop/LAN Support Analyst provides assistance and support to local and remote users. In this role, the incumbent is responsible for a wide range of activities related to the installation, setup and maintenance of hardware and software used for efficient operations. 

  

The right candidate will be proactive, prompt, well presented whilst understanding the importance of client communication & give his all to ensure client expectations are met.

 
Responsibilities:

  • Provide on-site support to users with hardware and software related problems
  • Assist users and technical staff with user setup, software installation and trouble-shooting
  • Provide users with remote logon and access assistance
  • Support phone system, LAN and WAN environments
  • Work with the company helpdesk ticketing system to monitor, track and escalate tickets and making sure SLAs are not breached.
  • Install PCs, Printers and other office-related hardware.
  • Computer room support and maintenance
  • Provide technical support with reports, updates and technical details
  • Create monthly systems reports
  • Support and manage local virtual and physical server infrastructure
  • Provide support and assistance to Enterprise IT team
  • Support and manage local backup system.
  • Address system alerts and responses
  • Available for on-call support on a 24 X 7 basis

Qualifications

  • The ideal candidate will likely possess some or all of the following attributes and experience:
  • Minimum two years of experience in a computer support environment
  • Minimum of high school Diploma
  • Proficient in Microsoft Windows OS environments, familiarity with MS Active
  • Directory a plus    
  • Excellent knowledge of MS Office suite of products
  • Experience with ticketing systems
  • Good organizational skills, with excellent oral and written communication
  • Ability to work with minimal supervision in a fast-paced team oriented environment, supporting multiple sites
  • Good working knowledge of various network technologies including cabling, gateways, routers, switches and interconnecting LAN/WAN communication protocols such as Ethernet
  • Experience in troubleshooting hardware and software problems
  • Familiarity with VMWare ESXi, Symantec Backup Exec administration.
  • Familiarity with network storage (NAS) administration
  • Ability to work with end users and technical staff comfortably
  • Although infrequently, must be able to travel to assigned locations when required

 

Please submit your resume in Word Format for immediate review.

Due to number of applications we receive, only Citizens and Perm residents with necessary experience will be contacted.

www.citirecruitment.com

  • Job Categories: IT & Telecomms ( Network Engineer )
  • Job Types: Contract or Temp
  • Job Location: Sydney

CLICK HERE TO APPLY FOR THIS JOB

Steve Revins

Senior Tech Talent Manager
  • author
  • author

An Irish cat living the dream in Sydney I don’t know what to tell ya! Even though I’m a long way from the homeland I’ve successfully built up 5 years of local industry knowledge specialising in emerging technologies. I have a strong JAVA and Ruby on Rails following in NSW and VIC. I also have extensive experience sourcing specialist software development teams for technology companies with highly transactional, high volume, data intensive environments. Let’s catch up for a pint, but do send me a message and we’ll see what happens!

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Meet the CITI Team


  • Steve Revins

    Senior Tech Talent Manager

IT & Digital Recruitment Without Guesswork

"Our strength lies in understanding the complete client environment, which includes not only the technology but also the mindset of the individuals working in IT environments. We provide a hiring solution that serves both the needs of its clients and candidates. We provide a premium IT talent management service supported by well thought out business processes and operating methodologies." - Steve Wilson, Founder CITI Recruitment

  • Steve Revins

    An Irish cat living the dream in Sydney I don’t know what to tell ya! Even though I’m a long way from the homeland I’ve successfully built up 5 years of local industry knowledge specialising in emerging technologies. I have a strong JAVA and Ruby on Rails following in NSW and VIC. I also have extensive experience sourcing specialist software development teams for technology companies with highly transactional, high volume, data intensive environments. Let’s catch up for a pint, but do send me a message and we’ll see what happens!

    Steve Revins

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