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This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

Helpdesk Support Level 1 – Client Service & Frontend

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Helpdesk Support Level 1 – Client Service & Frontend

February 29, 2016

Exciting new startup based in Sydney are looking for junior/mid level, level 1 help desk support professionals to contribute to company growth.

MUST HAVE WRITTEN AND VERBAL MANDARIN SKILLS.


Are you level 1 help desk support? Are you fluent in Mandarin? Are you a PR holder or Australian citizen? If so read on..

List of responsibilities -
• Help desk support on first-level contact and problem resolution for internal and external parties. Liaise with stakeholders and suppliers to resolve transaction queries and technical deficiencies.
• Monitor and respond quickly and effectively to requests/alerts received through the helpdesk via phone or email, monitor for tickets assigned to the queue and process on priority and redirect problems to correct resource.
• Prepare payments work to be accomplished by gathering, sorting and verifying documents and related information.
• Deal with and help resolve any customer complaints.

To be successful in this job -

• We are looking for a positive thinking individual with a cheerful personality.
• Customer focused – patient and helpful
• Strong team player that enjoys a challenge with ability to work independently, as well as in a team.
• Strong interpersonal and relationship building skills
• Strong attention to detail
• Work well under pressure and changing environments
Flexible with working hours and willing to work shifts – do you concentrate best during odd hours? Does your personal life fit in with a variety of working hours?

Qualifications
• Multi-tasking with excellent listening and communication skills.
Effective communication skills in Chinese and English, written and verbal
• Intermediate MS Office Skills, particularly Excel

If you feel you would a good match, and have strong Mandarin skills, please get in contact via the apply button and upload your resume.

  • Job Categories: IT & Telecomms ( Help Desk / Support )
  • Job Types: Permanent / Full Time
  • Job Location: Sydney

CLICK HERE TO APPLY FOR THIS JOB

Steve Revins

Senior Tech Talent Manager
  • author
  • author

An Irish cat living the dream in Sydney I don’t know what to tell ya! Even though I’m a long way from the homeland I’ve successfully built up 5 years of local industry knowledge specialising in emerging technologies. I have a strong JAVA and Ruby on Rails following in NSW and VIC. I also have extensive experience sourcing specialist software development teams for technology companies with highly transactional, high volume, data intensive environments. Let’s catch up for a pint, but do send me a message and we’ll see what happens!

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Meet the CITI Team


  • Steve Revins

    Senior Tech Talent Manager

IT & Digital Recruitment Without Guesswork

"Our strength lies in understanding the complete client environment, which includes not only the technology but also the mindset of the individuals working in IT environments. We provide a hiring solution that serves both the needs of its clients and candidates. We provide a premium IT talent management service supported by well thought out business processes and operating methodologies." - Steve Wilson, Founder CITI Recruitment

  • Steve Revins

    An Irish cat living the dream in Sydney I don’t know what to tell ya! Even though I’m a long way from the homeland I’ve successfully built up 5 years of local industry knowledge specialising in emerging technologies. I have a strong JAVA and Ruby on Rails following in NSW and VIC. I also have extensive experience sourcing specialist software development teams for technology companies with highly transactional, high volume, data intensive environments. Let’s catch up for a pint, but do send me a message and we’ll see what happens!

    Steve Revins

What Others Say

"CITI Recruitment is a rarity in the recruitment industry."

“CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. Their knowledge of the IT market is impressive, and their understanding of complex web content management requirements is exemplary. I have worked with CITI for over a 2 years and look forward to working with them again” - Owen B, Sitecore.

  • CITI Recruitment is a great recruiter. They are inventive, and persistent in their search – and ha...

    Clive Roberts, Proquest Consulting

  • “CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. The...

    Owen B, Sitecore

  • We have been very impressed with CITI Recruitment and will be using them for any future hiring needs...

    Spendvision, www.spendvision.com

  • “CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. The...

    Open Text Web Solutions Group, www.opentext.com

  • What I really appreciate about CITI Recruitment is theirs dilligent and professional approach to wor...

    Gindalbie Metals, www.gindalbie.com.au

  • CITI Recruitment contacted me through LinkedIn earlier this year to talk me through a new and exciti...

    Yvette Fillery, www.linkedin.com/in/yvettefillery

  • We have been very impressed with CITI Recruitment and will be using them for any future hiring needs...

    Spendvision, www.spendvision.com

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