This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

ICT Support / Level 1 – Quick Contract

clear search

ICT Support / Level 1 – Quick Contract

November 2, 2017
ICT Support / Help Desk / Level 1 Support Analyst 
Short Term Contract
Location: Surry Hills

Provide day-to-day IT and technology support to a large number of employees in line with their global technology
standards.

Responsibilities:
1st line support
● First point of call for technical issues to the business and 3rd party suppliers
● Respond to and log all support requests from users, provide
regular feedback and ensure issues are properly closed.
● Troubleshoot and support Mac and PC hardware and software in person, over
the phone, by email, or instant messaging as appropriate
● Basic administration tasks using Jamf Pro/Casper (MDM)
● Imaging and initial configuration of Macs and PCs
● Perform starter/leaver administration tasks, e.g. setting up user & email
accounts, logon testing, document archiving
● Troubleshoot issues with editorial and commercial systems where possible, log
and escalate internally when required
● Provide technology inductions to new starters, and guidance on the use of
hardware and remote access solutions

● Basic administration of the IP telephony system; e.g. creating
extensions/voicemail accounts, and liaising with 3rd parties where necessary
● Provide assistance with AV/conferencing equipment
● Ensure printers are kept stocked with consumables and in working order
● Keep IT equipment store tidy and compliant with WH&S
● Keep staff knowledge base up to date with relevant articles & how-to guides
● Ensure management is appraised at all times of any critical issues/concerns
● Develop a good understanding of business workflow to provide an efficient and
effective response to users
● Recommend/implement improvements to processes or systems when workload
permits
● Occasional after-hours duties, e.g. offline system maintenance, calls with UK
colleagues
Key contacts and relationships

Please note: this is a short term contract – however this is a likelihood of extenion and possible full time opportunity.

Please submit your resume for immediate review in Word format only. 
www.citirecruitment.com
  • Job Categories: IT & Telecomms ( Help Desk / Support )
  • Job Types: Contract or Temp
  • Job Location: Sydney

CLICK HERE TO APPLY FOR THIS JOB

Steve Revins

Senior Tech Talent Manager
  • author
  • author

An Irish cat living the dream in Sydney I don’t know what to tell ya! Even though I’m a long way from the homeland I’ve successfully built up 5 years of local industry knowledge specialising in emerging technologies. I have a strong JAVA and Ruby on Rails following in NSW and VIC. I also have extensive experience sourcing specialist software development teams for technology companies with highly transactional, high volume, data intensive environments. Let’s catch up for a pint, but do send me a message and we’ll see what happens!

Subscribe to our IT Jobs & News Alerts

Meet the CITI Team


  • Steve Revins

    Senior Tech Talent Manager

IT & Digital Recruitment Without Guesswork

"Our strength lies in understanding the complete client environment, which includes not only the technology but also the mindset of the individuals working in IT environments. We provide a hiring solution that serves both the needs of its clients and candidates. We provide a premium IT talent management service supported by well thought out business processes and operating methodologies." - Steve Wilson, Founder CITI Recruitment

  • Steve Revins

    An Irish cat living the dream in Sydney I don’t know what to tell ya! Even though I’m a long way from the homeland I’ve successfully built up 5 years of local industry knowledge specialising in emerging technologies. I have a strong JAVA and Ruby on Rails following in NSW and VIC. I also have extensive experience sourcing specialist software development teams for technology companies with highly transactional, high volume, data intensive environments. Let’s catch up for a pint, but do send me a message and we’ll see what happens!

    Steve Revins

What Others Say

"CITI Recruitment is a rarity in the recruitment industry."

“CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. Their knowledge of the IT market is impressive, and their understanding of complex web content management requirements is exemplary. I have worked with CITI for over a 2 years and look forward to working with them again” - Owen B, Sitecore.

  • CITI Recruitment is a great recruiter. They are inventive, and persistent in their search – and ha...

    Clive Roberts, Proquest Consulting

  • “CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. The...

    Owen B, Sitecore

  • We have been very impressed with CITI Recruitment and will be using them for any future hiring needs...

    Spendvision, www.spendvision.com

  • “CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. The...

    Open Text Web Solutions Group, www.opentext.com

  • What I really appreciate about CITI Recruitment is theirs dilligent and professional approach to wor...

    Gindalbie Metals, www.gindalbie.com.au

  • CITI Recruitment contacted me through LinkedIn earlier this year to talk me through a new and exciti...

    Yvette Fillery, www.linkedin.com/in/yvettefillery

  • We have been very impressed with CITI Recruitment and will be using them for any future hiring needs...

    Spendvision, www.spendvision.com

LOOKING FOR INSPIRATION?