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This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

ITSM Business Analyst

clear search

ITSM Business Analyst

May 20, 2015
NSW Govt Department is seeking a ITSM Business Analyst  for 12 Months contract. 
  
The Business Analyst is responsible for analysis, requirements gathering, selection, development and delivery of integrated solutions for large and complex programs and Projects. The position works with both internal and external delivery partners within the NSW Govt Department.  

JOB DESCRIPTION : 
 
• Drive the design, documentation and development of business requirements and functional specifications using context diagram and process models;
• Elicit and document user requirements using various techniques which include but not limited to interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis;
• Evaluate  proposed system solutions in close liaison with system developers to ensure delivery of solutions is consistent with client’s expectations;
• Prepare system and user acceptance test plans and scripts and work with the Test Manager  to ensure delivery of quality systems that meet client’s
expectations;
• Review and analyse business processes, re-engineer as necessary to improve efficiency, effectiveness and/or usability using strategic analysis techniques and process models;
• Assist in the production of a robust business case that includes options analysed, impact assessments and funding recommendations where required;
• Manage and develop relationships with project team members and stakeholders in order to ensure successful projects outcomes and to maintain client satisfaction;
• Work as an effective team member in investigating and developing options and solutions while championing business needs;
• Adhere to all policies and guidelines including information security;
• All other tasks as directed by the Project Manager and/or PMO related to supporting the Program/Project;
• Required to participate in security vetting procedures prior to engagement and/or at regular intervals (generally every 12 months) during contract period.
  
 
SELECTION CRITERIA : 
 
• High level experience as a business analyst in developing business requirements from abstract briefs and preparing functional specifications with complex or large information systems; 
• Demonstrated experience in business process models and associated standard operating procedures using tools and techniques such as BPMN, Visio or System Architect;
• Experience in analysing business problems, conducting gap analysis and identifying root cause;
• Extensive experience in the development of instructional and procedural documentation and presentations;
• Demonstrated organisational, time management and prioritising skills;
• Demonstrated superior communication (oral and written), interpersonal, and negotiation skills with a proven capacity to develop and maintain sound working relationships with end users, key stakeholders, suppliers and project team members;
• Proven ability to use industry standard software testing tools (e.g. MQC, Quick Test Professional (QTP)) and knowledge of testing methodologies;
• Highly developed skills in computer literacy, particularly in the area of business productivity products – Microsoft Word, Project, Excel and PowerPoint etc.

Please apply now if this sounds like you. For further information please contact 
Sunitha @ 02 80709349

  • Job Categories: IT & Telecomms ( Business Analyst )
  • Job Types: Contract or Temp
  • Job Location: Sydney

CLICK HERE TO APPLY FOR THIS JOB

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Sabrina Matuda - GM

IT Recruitment Consultant
  • author
  • author

I am a real people person and spent over a decade in language studies, coaching and sales. I have a Bachelor’s degree in Languages and Literature, a Master's degree in English and a PhD in Translation studies (#nerd). However, a serendipitous event got me into IT recruitment. And I’m loving it! Why? Recruiting has allowed me to leverage my passion for building and maintaining rewarding relationships with my clients while remaining challenged to find the perfect candidates and, in my case, it has also allowed me to keep updated with all the technology trends out there. I take pride in ensuring that placements are a strong match for both parties. There’s nothing more exciting than helping smart people find their next challenge. If I’m not working, I’m probably learning a new language, enjoying a glass of nice champagne or traveling. Also, I love meeting new people and learning new things, so feel free to connect and share your experience. :) If you are looking at hiring or contemplating your next career move in IT hit me up on sabrina@citirecruitment.com.

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Meet the CITI Team


  • Adrian Spurrier - Head of IT Talent

    Head of IT Talent
  • Sabrina Matuda - GM

    IT Recruitment Consultant

IT & Digital Recruitment Without Guesswork

"Our strength lies in understanding the complete client environment, which includes not only the technology but also the mindset of the individuals working in IT environments. We provide a hiring solution that serves both the needs of its clients and candidates. We provide a premium IT talent management service supported by well thought out business processes and operating methodologies." - Steve Wilson, Founder CITI Recruitment

  • Adrian Spurrier - Head of IT Talent

    I’ve successfully built up 8 years of local industry knowledge specialising in the recruitment of Infrastructure professionals with a focus on Open Source, emerging and Cloud Technologies and DevOps Engineers. Combining strong sales skills with excellent technical knowledge, I provide exceptional service to both my clients and candidates. Please contact me for more info - adrian@citirecruitment.com

    Adrian Spurrier - Head of IT Talent
  • Sabrina Matuda - GM

    I am a real people person and spent over a decade in language studies, coaching and sales. I have a Bachelor’s degree in Languages and Literature, a Master's degree in English and a PhD in Translation studies (#nerd). However, a serendipitous event got me into IT recruitment. And I’m loving it! Why? Recruiting has allowed me to leverage my passion for building and maintaining rewarding relationships with my clients while remaining challenged to find the perfect candidates and, in my case, it has also allowed me to keep updated with all the technology trends out there. I take pride in ensuring that placements are a strong match for both parties. There’s nothing more exciting than helping smart people find their next challenge. If I’m not working, I’m probably learning a new language, enjoying a glass of nice champagne or traveling. Also, I love meeting new people and learning new things, so feel free to connect and share your experience. :) If you are looking at hiring or contemplating your next career move in IT hit me up on sabrina@citirecruitment.com.

    Sabrina Matuda - GM

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