This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

ITSM Business Analyst

clear search

ITSM Business Analyst

May 20, 2015
NSW Govt Department is seeking a ITSM Business Analyst  for 12 Months contract. 
  
The Business Analyst is responsible for analysis, requirements gathering, selection, development and delivery of integrated solutions for large and complex programs and Projects. The position works with both internal and external delivery partners within the NSW Govt Department.  

JOB DESCRIPTION : 
 
• Drive the design, documentation and development of business requirements and functional specifications using context diagram and process models;
• Elicit and document user requirements using various techniques which include but not limited to interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis;
• Evaluate  proposed system solutions in close liaison with system developers to ensure delivery of solutions is consistent with client’s expectations;
• Prepare system and user acceptance test plans and scripts and work with the Test Manager  to ensure delivery of quality systems that meet client’s
expectations;
• Review and analyse business processes, re-engineer as necessary to improve efficiency, effectiveness and/or usability using strategic analysis techniques and process models;
• Assist in the production of a robust business case that includes options analysed, impact assessments and funding recommendations where required;
• Manage and develop relationships with project team members and stakeholders in order to ensure successful projects outcomes and to maintain client satisfaction;
• Work as an effective team member in investigating and developing options and solutions while championing business needs;
• Adhere to all policies and guidelines including information security;
• All other tasks as directed by the Project Manager and/or PMO related to supporting the Program/Project;
• Required to participate in security vetting procedures prior to engagement and/or at regular intervals (generally every 12 months) during contract period.
  
 
SELECTION CRITERIA : 
 
• High level experience as a business analyst in developing business requirements from abstract briefs and preparing functional specifications with complex or large information systems; 
• Demonstrated experience in business process models and associated standard operating procedures using tools and techniques such as BPMN, Visio or System Architect;
• Experience in analysing business problems, conducting gap analysis and identifying root cause;
• Extensive experience in the development of instructional and procedural documentation and presentations;
• Demonstrated organisational, time management and prioritising skills;
• Demonstrated superior communication (oral and written), interpersonal, and negotiation skills with a proven capacity to develop and maintain sound working relationships with end users, key stakeholders, suppliers and project team members;
• Proven ability to use industry standard software testing tools (e.g. MQC, Quick Test Professional (QTP)) and knowledge of testing methodologies;
• Highly developed skills in computer literacy, particularly in the area of business productivity products – Microsoft Word, Project, Excel and PowerPoint etc.

Please apply now if this sounds like you. For further information please contact 
Sunitha @ 02 80709349

  • Job Categories: IT & Telecomms ( Business Analyst )
  • Job Types: Contract or Temp
  • Job Location: Sydney

CLICK HERE TO APPLY FOR THIS JOB

For more IT Jobs in Australia, Asia-Pac and the US Regions please click HERE

Steve Revins

Senior Tech Talent Manager
  • author
  • author

An Irish cat living the dream in Sydney I don’t know what to tell ya! Even though I’m a long way from the homeland I’ve successfully built up 5 years of local industry knowledge specialising in emerging technologies. I have a strong JAVA and Ruby on Rails following in NSW and VIC. I also have extensive experience sourcing specialist software development teams for technology companies with highly transactional, high volume, data intensive environments. Let’s catch up for a pint, but do send me a message and we’ll see what happens!

Subscribe to our IT Jobs & News Alerts

Meet the CITI Team


  • Steve Revins

    Senior Tech Talent Manager

IT & Digital Recruitment Without Guesswork

"Our strength lies in understanding the complete client environment, which includes not only the technology but also the mindset of the individuals working in IT environments. We provide a hiring solution that serves both the needs of its clients and candidates. We provide a premium IT talent management service supported by well thought out business processes and operating methodologies." - Steve Wilson, Founder CITI Recruitment

  • Steve Revins

    An Irish cat living the dream in Sydney I don’t know what to tell ya! Even though I’m a long way from the homeland I’ve successfully built up 5 years of local industry knowledge specialising in emerging technologies. I have a strong JAVA and Ruby on Rails following in NSW and VIC. I also have extensive experience sourcing specialist software development teams for technology companies with highly transactional, high volume, data intensive environments. Let’s catch up for a pint, but do send me a message and we’ll see what happens!

    Steve Revins

What Others Say

"CITI Recruitment is a rarity in the recruitment industry."

“CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. Their knowledge of the IT market is impressive, and their understanding of complex web content management requirements is exemplary. I have worked with CITI for over a 2 years and look forward to working with them again” - Owen B, Sitecore.

  • CITI Recruitment is a great recruiter. They are inventive, and persistent in their search – and ha...

    Clive Roberts, Proquest Consulting

  • “CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. The...

    Owen B, Sitecore

  • We have been very impressed with CITI Recruitment and will be using them for any future hiring needs...

    Spendvision, www.spendvision.com

  • “CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. The...

    Open Text Web Solutions Group, www.opentext.com

  • What I really appreciate about CITI Recruitment is theirs dilligent and professional approach to wor...

    Gindalbie Metals, www.gindalbie.com.au

  • CITI Recruitment contacted me through LinkedIn earlier this year to talk me through a new and exciti...

    Yvette Fillery, www.linkedin.com/in/yvettefillery

  • We have been very impressed with CITI Recruitment and will be using them for any future hiring needs...

    Spendvision, www.spendvision.com

LOOKING FOR INSPIRATION?