Junior / Grad SaaS Support Analyst – Cloud & Big Data
May 17, 2016
Junior Support Analyst
My client is in need of a talented Junior Support Analyst who has a strong interest in Big Data, CX and SaaS profucts. Leveraging Cloud, Big Data and Analytic’s, you will have the chance to develop a career in the rapidly growing Customer Experience sector.
The role will be based in Sydney CBD and ideally they are looking for someone who will grow with the company and move up into a consultant position.
- Project implementation of Voice of the Customer (VOC) solutions
- Client on-boarding and training, troubleshooting, health checks and process improvements
- Analyse reports to identify correlations to discover new insights for customers
- Day-to-day client support and analysis
- Provide Face to face and service desk support to clients
- Ideally hold a technology based degree
- Experience working with Database environments like SQL and ORACLE
- Experience and knowledge of Salesforce (Desirable)
- HTML, JavaScipt, Python or similar
- Understands RDBMS & BI tools
- Salesforce and inQuba exposure
Please apply here and we will review your application. If you would like to learn more, please call Steven Harvey on 02 8070 9349.
Senior Tech Talent Manager
An Irish cat living the dream in Sydney I don’t know what to tell ya! Even though I’m a long way from the homeland I’ve successfully built up 5 years of local industry knowledge specialising in emerging technologies. I have a strong JAVA and Ruby on Rails following in NSW and VIC. I also have extensive experience sourcing specialist software development teams for technology companies with highly transactional, high volume, data intensive environments. Let’s catch up for a pint, but do send me a message and we’ll see what happens!
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