ServiceNow Consultant
August 12, 2019
Key Requirements:
- Handled multiple projects for IT Service Management (ITSM) tools (ServiceNow) implementation and customisation based on ITIL best practices.
- Detailed knowledge and experience of ServiceNow.
- Knowledge of other ITSM tools at a similar level would be an advantage.
- Integration of ServiceNow with other applications & toolsets.
- Proven experience in full development lifecycle (requirements, design, build, test, deploy, support).
- Team leading and/or management, including team planning, prioritising & goal setting.
- Solid demonstrable experience in JavaScript and Angular JS
- Solid skills/experience working with Development APIs
Key responsibilities:
- Configure/Code ServiceNow applications based on business requirements to facilitate rollout of new functionality, interfaces, modules and other items such as UI and Workflow configuration.
- Collaborate effectively with other ServiceNow administrators/developers to develop solutions and handle general updates and configuration changes/requests.
- Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations.
- Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools.
- Gathering and documenting user functional requirements, process requirements, and developing technical requirements.
- Work closely with business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation and support.
sabrina@citirecruitment.com
Sabrina Matuda
IT Recruitment Consultant
I am a real people person and spent over a decade in language studies, coaching and sales. I have a Bachelor’s degree in Languages and Literature, a Master's degree in English and a PhD in Translation studies (#nerd). However, a serendipitous event got me into IT recruitment. And I’m loving it! Why? Recruiting has allowed me to leverage my passion for building and maintaining rewarding relationships with my clients while remaining challenged to find the perfect candidates and, in my case, it has also allowed me to keep updated with all the technology trends out there. I take pride in ensuring that placements are a strong match for both parties. There’s nothing more exciting than helping smart people find their next challenge. If I’m not working, I’m probably learning a new language, enjoying a glass of nice champagne or traveling. Also, I love meeting new people and learning new things, so feel free to connect and share your experience. :) If you are looking at hiring or contemplating your next career move in IT hit me up on sabrina@citirecruitment.com.
Subscribe to our IT Jobs & News Alerts
Meet the CITI Team
-
Adrian Spurrier - Head of IT Talent
Head of IT Talent -
Sabrina Matuda
IT Recruitment Consultant
IT & Digital Recruitment Without Guesswork
"Our strength lies in understanding the complete client environment, which includes not only the technology but also the mindset of the individuals working in IT environments. We provide a hiring solution that serves both the needs of its clients and candidates. We provide a premium IT talent management service supported by well thought out business processes and operating methodologies." - Steve Wilson, Founder CITI Recruitment
-
Adrian Spurrier - Head of IT Talent
I’ve successfully built up 8 years of local industry knowledge specialising in the recruitment of Infrastructure professionals with a focus on Open Source, emerging and Cloud Technologies and DevOps Engineers. Combining strong sales skills with excellent technical knowledge, I provide exceptional service to both my clients and candidates. Please contact me for more info - adrian@citirecruitment.com
-
Sabrina Matuda
I am a real people person and spent over a decade in language studies, coaching and sales. I have a Bachelor’s degree in Languages and Literature, a Master's degree in English and a PhD in Translation studies (#nerd). However, a serendipitous event got me into IT recruitment. And I’m loving it! Why? Recruiting has allowed me to leverage my passion for building and maintaining rewarding relationships with my clients while remaining challenged to find the perfect candidates and, in my case, it has also allowed me to keep updated with all the technology trends out there. I take pride in ensuring that placements are a strong match for both parties. There’s nothing more exciting than helping smart people find their next challenge. If I’m not working, I’m probably learning a new language, enjoying a glass of nice champagne or traveling. Also, I love meeting new people and learning new things, so feel free to connect and share your experience. :) If you are looking at hiring or contemplating your next career move in IT hit me up on sabrina@citirecruitment.com.
What Others Say
"CITI Recruitment is a rarity in the recruitment industry."
“CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. Their knowledge of the IT market is impressive, and their understanding of complex web content management requirements is exemplary. I have worked with CITI for over a 2 years and look forward to working with them again” - Owen B, Sitecore.