This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

Software Support Analyst

clear search

Software Support Analyst

May 6, 2016

Leading global software vendor are looking for Software Support Analyst to join their growing team – Urgent requirement!

Are you passionate about technology? Are you innovative in your approach to your work? Are you fun? Are you awesome at running SQL queries to find issues in client software solutions? If this sounds like you I would be very interested in a chat…

A very successful, fun loving, passionate software vendor in the Sydney area are looking for a software support analyst to join their team. The role will encompass a number of areas but the key requirements will be to provide 1st/2nd/3rd line responses to customer issues and queries with their suite of software services.

Communication, positivity  and passion for technology are hugely important in this role and within the company in general. Customer services means everything to them and for you to succeed in this role, it will mean everything to you too.

Required skills

  • Software support experience (essential)
  • Customer service experience (essential)
  • Customer service experience in software support environment (HUGE PLUS)
  • Solid SQL skills – Can you write Queries?
  • Exceptional Microsoft Office skills – particularly excel for data analysis/manipulation
  • Experience in a helpdesk environment (with system knowledge)
Desired skills
  • A degree in an analytical discipline would be very advantageous
  • Experience with Java/TomcatWeb/Apache would be ideal
  • Experience with client server environment products
If this sounds like you, please do get in touch via the apply button!
  • Job Categories: IT & Telecomms ( Help Desk / Support )
  • Job Types: Permanent / Full Time
  • Job Location: Sydney

CLICK HERE TO APPLY FOR THIS JOB

Stephen Revins

Java Recruitment Consultant
  • author
  • author

I’ve successfully built up 5 years of local industry knowledge specialising in emerging technologies. I have a strong JAVA and Ruby on Rails following in NSW and VIC. I also have extensive experience sourcing specialist software development teams for technology companies with highly transactional, high volume, data intensive environments. Please contact me for more info - steve.revins@citirecruitment.com

Subscribe to our IT Jobs & News Alerts

Meet the CITI Team


  • Sabrina Matuda

    IT Recruitment Consultant
  • Stephen Revins

    Java Recruitment Consultant

IT & Digital Recruitment Without Guesswork

"Our strength lies in understanding the complete client environment, which includes not only the technology but also the mindset of the individuals working in IT environments. We provide a hiring solution that serves both the needs of its clients and candidates. We provide a premium IT talent management service supported by well thought out business processes and operating methodologies." - Steve Wilson, Founder CITI Recruitment

  • Sabrina Matuda

    I am a real people person and spent over a decade in language studies, coaching and sales. I have a Bachelor’s degree in Languages and Literature, a Master's degree in English and a PhD in Translation studies (#nerd). However, a serendipitous event got me into IT recruitment. And I’m loving it! Why? Recruiting has allowed me to leverage my passion for building and maintaining rewarding relationships with my clients while remaining challenged to find the perfect candidates and, in my case, it has also allowed me to keep updated with all the technology trends out there. I take pride in ensuring that placements are a strong match for both parties. There’s nothing more exciting than helping smart people find their next challenge. If I’m not working, I’m probably learning a new language, enjoying a glass of nice champagne or traveling. If you are looking at hiring or contemplating your next career move in IT hit me up on sabrina@citirecruitment.com. Also, I love meeting new people and learning new things, so feel free to connect and share your experience. :)

    Sabrina Matuda
  • Stephen Revins

    I’ve successfully built up 5 years of local industry knowledge specialising in emerging technologies. I have a strong JAVA and Ruby on Rails following in NSW and VIC. I also have extensive experience sourcing specialist software development teams for technology companies with highly transactional, high volume, data intensive environments. Please contact me for more info - steve.revins@citirecruitment.com

    Stephen Revins

What Others Say

"CITI Recruitment is a rarity in the recruitment industry."

“CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. Their knowledge of the IT market is impressive, and their understanding of complex web content management requirements is exemplary. I have worked with CITI for over a 2 years and look forward to working with them again” - Owen B, Sitecore.

  • CITI Recruitment is a great recruiter. They are inventive, and persistent in their search – and ha...

    Clive Roberts, Proquest Consulting

  • “CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. The...

    Owen B, Sitecore

  • We have been very impressed with CITI Recruitment and will be using them for any future hiring needs...

    Spendvision, www.spendvision.com

  • “CITI Recruitment is a rarity in the recruitment industry. They are honest, open and reliable. The...

    Open Text Web Solutions Group, www.opentext.com

  • What I really appreciate about CITI Recruitment is theirs dilligent and professional approach to wor...

    Gindalbie Metals, www.gindalbie.com.au

  • CITI Recruitment contacted me through LinkedIn earlier this year to talk me through a new and exciti...

    Yvette Fillery, www.linkedin.com/in/yvettefillery

  • We have been very impressed with CITI Recruitment and will be using them for any future hiring needs...

    Spendvision, www.spendvision.com

LOOKING FOR INSPIRATION?