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This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

Support Analyst/ Engineer

clear search

Support Analyst/ Engineer

January 12, 2016

Support Analyst/ Engineer – Level 1/ 2

We are looking for a good all rounder who wants to put in the work and help our client grow grow and hopefully grow with it. The right candidate will have aspirations to start with this role and hopefully look at mentoring and or managing a team. will be proactive, prompt, well presented, understand the importance of client communication & give his all to ensure our client expectations are met.

 
Daily tasks are as follows: 

  • You will be assigned certain clients, and be the main point of contact 
  • Attend site to visit clients and perform IT support for the users and their devices (predominantly level 1 & 2)
  • Provide Sys Admin functions for clients – manage their infrastructure 
  • Manage our helpdesk and support inbox for clients
  • Be included in Project rollouts for clients
  • Opportunity to be proactive and make recommendations for clients and client environments

Pre-requisites: 

  • Windows 7
  • Basic admin Windows Server 2003/2008 (AD, IIS, Shares etc etc
  • Basic admin function of Exchange 2003/10
  • Basic networking knowledge (understand what routers are/do, switches, firewalls)
  • Excellent communication skills (both verbal and written)
  • Must be able to work unsupervised  

Must be familiar (at least the concept) with:

  • LAN, WAN, MPLS
  • Port forwarding, virtual hosts/servers, firewall rules, routing
  • DNS, Domain hosting, Web hosting
  • Virtualisation
  • Backup & Disaster Recovery
  • SQL, Databases

 Would be fantastic if:

  • Have any exposure to Cisco equipment
  • Knew OSX as well as Windows
  • Understood VoIP and how it works
  • Certifications

This is an immediate need and a great opportunity for someone looking for that next step. Ongoing training and support given  as well as the opportunity to exposed to multiple technologies. Please submit your resume and a consultant will be in touch.

  • Job Categories: IT & Telecomms ( Help Desk / Support )
  • Job Types: Permanent / Full Time
  • Job Location: Sydney

CLICK HERE TO APPLY FOR THIS JOB

Sabrina Matuda - GM

IT Recruitment Consultant
  • author
  • author

I am a real people person and spent over a decade in language studies, coaching and sales. I have a Bachelor’s degree in Languages and Literature, a Master's degree in English and a PhD in Translation studies (#nerd). However, a serendipitous event got me into IT recruitment. And I’m loving it! Why? Recruiting has allowed me to leverage my passion for building and maintaining rewarding relationships with my clients while remaining challenged to find the perfect candidates and, in my case, it has also allowed me to keep updated with all the technology trends out there. I take pride in ensuring that placements are a strong match for both parties. There’s nothing more exciting than helping smart people find their next challenge. If I’m not working, I’m probably learning a new language, enjoying a glass of nice champagne or traveling. Also, I love meeting new people and learning new things, so feel free to connect and share your experience. :) If you are looking at hiring or contemplating your next career move in IT hit me up on sabrina@citirecruitment.com.

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Meet the CITI Team


  • Adrian Spurrier - Head of IT Talent

    Head of IT Talent
  • Sabrina Matuda - GM

    IT Recruitment Consultant

IT & Digital Recruitment Without Guesswork

"Our strength lies in understanding the complete client environment, which includes not only the technology but also the mindset of the individuals working in IT environments. We provide a hiring solution that serves both the needs of its clients and candidates. We provide a premium IT talent management service supported by well thought out business processes and operating methodologies." - Steve Wilson, Founder CITI Recruitment

  • Adrian Spurrier - Head of IT Talent

    I’ve successfully built up 8 years of local industry knowledge specialising in the recruitment of Infrastructure professionals with a focus on Open Source, emerging and Cloud Technologies and DevOps Engineers. Combining strong sales skills with excellent technical knowledge, I provide exceptional service to both my clients and candidates. Please contact me for more info - adrian@citirecruitment.com

    Adrian Spurrier - Head of IT Talent
  • Sabrina Matuda - GM

    I am a real people person and spent over a decade in language studies, coaching and sales. I have a Bachelor’s degree in Languages and Literature, a Master's degree in English and a PhD in Translation studies (#nerd). However, a serendipitous event got me into IT recruitment. And I’m loving it! Why? Recruiting has allowed me to leverage my passion for building and maintaining rewarding relationships with my clients while remaining challenged to find the perfect candidates and, in my case, it has also allowed me to keep updated with all the technology trends out there. I take pride in ensuring that placements are a strong match for both parties. There’s nothing more exciting than helping smart people find their next challenge. If I’m not working, I’m probably learning a new language, enjoying a glass of nice champagne or traveling. Also, I love meeting new people and learning new things, so feel free to connect and share your experience. :) If you are looking at hiring or contemplating your next career move in IT hit me up on sabrina@citirecruitment.com.

    Sabrina Matuda - GM

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